Effective Date: 15.06.2024

This Privacy Policy describes how HVM Exports (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (https://hvmexports.com/) (the “Site”) or interact with us in any other way related to our business of exporting hand tools.

Information We Collect

We collect several types of information from and about users of our Site and those who interact with us for our export business. This information may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Company Information: Company name, contact information, and industry.
  • Inquiry Information: The details of your inquiries about our products and services, including the types of hand tools you are interested in and your intended use.
  • Technical Information: Information about your computer, mobile device, or other device you use to access the Site, such as your IP address, browser type, operating system, and browsing history on our Site. 

This information is collected automatically when you use the Site.


How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill your requests and complete transactions with you, such as processing inquiries and orders for hand tool exports.
  • To provide you with information about our products and services, including product updates and special offers.
  • To personalize your experience on the Site by recommending products and services that may be of interest to you.
  • To improve the Site and our services.
  • To comply with legal and regulatory requirements.


Sharing Your Information

We may share your information with third-party service providers who help us operate our business and the Site. These service providers may be located outside of your country. We will only share your information with service providers who have agreed to comply with our privacy standards.

We may also share your information if we are required by law to do so, or if we believe that it is necessary to protect the rights, property, or safety of ourselves or others.

Data Retention

We will retain your information for as long as it is necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Choices

You have the following choices regarding your information:

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
You can request access to or deletion of your personal information by contacting us at contact@hvmexports.com.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at contact@hvmexports.com. We will delete any such information from our systems.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site. We encourage you to review this Privacy Policy periodically to stay informed about updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@hvmexports.com.